To better serve you we have summarized important information regarding your visit.

REFERRALS

Currently Aetna HMO and Cigna HMO require a referral from your primary care physician.  This authorization indicates that the medical necessity of your visit has been verified. These must originate from your primary care physician. We ask that you obtain any necessary referrals from your primary care physician prior to making an appointment with us.

If you are unsure if a referral is required, please call the member services phone number on your insurance card or contact your primary care physician.

APPOINTMENTS

Although it is not always attainable, we pride ourselves in staying on schedule.  If you arrive late for your appointment, you may be asked to reschedule.  We value your time and try very hard to make your experience with the Denver Skin Clinic a positive experience. If you are an established patient at the Denver Skin Clinic and you have changed any personal information such as your name, address, or telephone number make sure you notify our staff promptly upon arrival for your appointment.  To simplify this process you can fill out a change of information form and bring it with you to your appointment.

INSURANCE

Please promptly notify us of any changes to your insurance.  Co-payments are contractually required by your insurance company to be paid at the time of your service.  Given correct information, we will submit the charges to your primary and/or supplemental insurance company.  Please be aware that some diagnoses and procedures are considered cosmetic, a non-covered benefit.  We recommend that you review your plan benefits prior to any procedure.

In the event that your insurance carrier does not cover a procedure that has been performed we will send a statement to you showing the balance due.  This same policy will be in force for any charges that your insurance company does not pay but applies to your deductible.  We accept cash, checks, debit cards, Visa and MasterCard.
 
Please let us know if you have any questions or if we may be of further assistance. Our goal is to provide professional, courteous care and we look forward to serving your dermatology needs.